Privacy Policy

Last updated: March 30, 2026

Xclipit ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you use our website at xclipit.com and related services (the "Service").

1. Information We Collect

Information You Provide

• Account information: Email address and name when you sign up (via Supabase authentication).
• Payment information: Billing details processed securely by Stripe. We do not store your full credit card number.
• YouTube URLs: The video URLs you submit for clip generation.
• Support communications: Messages you send to us at team@xclipit.com.

Information Collected Automatically

• Usage data: Pages visited, features used, clips generated, timestamps, and general interaction patterns.
• Device & browser data: Browser type, operating system, screen resolution, and IP address.
• Cookies: We use essential cookies for authentication and session management. See Section 6 for details.

2. How We Use Your Information

• Provide, operate, and improve the Service.
• Process your YouTube URLs to generate clips and tweets.
• Manage your account, subscriptions, and billing via Stripe.
• Send transactional emails (receipts, password resets, account notifications) via Resend.
• Respond to support requests.
• Detect and prevent fraud or abuse.
• Analyze aggregate usage trends to improve the product.

3. Third-Party Services

We share data with the following third-party services only as necessary to operate the Service:

Each third-party service operates under its own privacy policy. We encourage you to review them.

4. Data Retention

• Account data: Retained while your account is active and for up to 30 days after deletion.
• Processed URLs & clips: Retained for the duration of your subscription. Deleted within 30 days of account closure.
• Payment records: Retained as required by law and Stripe's policies (typically 7 years for tax/legal compliance).
• Server logs: Retained for up to 90 days.

5. Data Security

We use industry-standard security measures including encrypted connections (TLS), secure authentication via Supabase, and PCI-compliant payment processing via Stripe. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use the following types of cookies:

• Essential cookies: Required for authentication and session management. These cannot be disabled.
• Analytics cookies: Help us understand how the Service is used. You may disable these in your browser settings.

We do not use advertising or tracking cookies.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Export your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at team@xclipit.com. We will respond within 30 days.

8. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

9. International Transfers

Your data may be processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service. The "Last updated" date at the top reflects the most recent revision.

11. Contact

If you have questions or concerns about this Privacy Policy, contact us at:

Xclipit
Billy Cribbs
team@xclipit.com